When not at the office, I often (almost every day) pop out for a coffee (ok, actually I pop out for coffees no matter where I am or what I’m doing). It’s nice to get out during the day, and if I can get internet access I don’t even have to feel guilty of not working — I can manage most of my business from the comfort of a cafe table, fresh coffee being served in a steady flow.
So as often before I found myself at Eugene this afternoon. I have a few cafes closer to my home that offer access as well, but Eugene generally has more room and a more suitable noise level for my liking. Today something bad happened, though. I couldn’t get online and after checking this and that, a HotspotLive AP quickly emerged just to disappear again. Which was about the same time I noticed the two guys in the corner equipped with ladders, laptops and various power tools. The nice lady behind the bar confirmed, that they were “getting HotspotLive installed” and asked if I didnt think that was ok. Honest as I am, I answered that in my book, this wasn’t exactly the coolest move ever, but knowing she couldn’t do anything anyway, I returned to my seat.
This is where the good thing happens. I check for other APs and find one, ingeniously named as a cellphone number. A text message and two minutes later things are starting to look better. This is roughly how the conversation went:
Me: “Hi, I’m stuck at Eugene with wifi-trouble. Can I borrow your connection? Best regards /Anders — pollas.dk“
AP-guy: “I’m just returning home, I’m there in 5 minutes if you’re still there“
Me: “Sounds perfect!“
AP-guy: “I’ll be there in two, I’ll be the guy in the white jacket with a computer store carrier bag”.
Friendly guy comes in, remembers his AP actually is open already and gives me the WEP-key. He’s blocking access tomorrow anyway, which is why I dare to post this bit — I hope it’s ok. Information and access want to be free, but AP owners are to be respected.
Unfortunately the signal proved not to be strong enough for a steady connection, but that’s not really the point. The point is, that I can’t really understand why cafe owners are tempted by the HotspotLive solution — especially if they’re operating their own AP already. As far as I can tell from their partner pages, the only thing they offer is the connection itself. So if the cafes aren’t getting a cut of the money we are intented to pay each month, then why bother having two guys strapped with cables and power drills make a mess for four hours? Just to scare off potential customers…
You see, the coffee isn’t that bleeding good. And the wireless ISP idea has a few downsides: I definately don’t mind paying for services in general, but in order to get the close-to-reasonable price (the monthly subscription), I’m relying on a monopoly. Can’t be done any other way — I’m not
going to pay more than one company for this. And I don’t like monopolies. And by the way: This is not an ordinary service, it’s a service meant to keep me longer in the cafe, getting me to buy more. Just like the newspapers and mags. Would you subscribe to a service in order to have access to newspapers in various cafes? Thought not. If I don’t go for the subscription deal, then I need my credit card at hand, ready to be charged more than the cost of a coffee for just one hour’s access. So if I can get the access somewhere for free, I sort of get my coffee for free…
But I’m rambling. The thing is, if we don’t downright refuse to subscribe to these deals, I can understand why cafe owners getting offered a managed solution is tempted to go with it. I’ll try to do my bit by trying to get to talk to the various owners, but how do we spread the message? I would go for the “It’s just a service — it’s cheap too”-approach I think, but couldn’t you say, that at most of the places where cafes etc. are located, the presence of a free AP is rather likely?
Input on this will be higly appreaciated. What to think, how to turn it around. What do you fuys think? I’m not even sure it’s the “free” aspect that matters. If I got better security, various features or whatever, then I could see what it was about. For now, it’s just a matter of how to double the cost of a trip to the cafe…